What we do
It is natural that in the Maritime environment, Seafarers and Guests have high expectations about health management and care and the Shipowner must be prepared for it.
A Medical Attendance Request presented by the Master or Ship’s Doctor or Paramedics, either by email or text / WhatsApp or a phone call at 03AM is within the scope of work of a Port Agents when attending a port call.
Port Agents will stretch their muscles to reach out to the experts to ensure the attendance is at the level the customer requires.
MHS offers a one-stop-shop solution for your crew member or Guest.
MHS will optimize the engagement of shore side medical facilities after a meticulous triage, according to the case, implementing more cost-effective solutions, ensuring we meet and exceed the expectations, delivering at the standards highly required.
MHS partners with First Class Hospital Chain in Brazil with immediate access to all facilities at all Brazilian Ports.
MHS Team is led by MD Alexandre Brandão (Certified Cardiologist, Project Manager and Public Health with 19 years of practice) and MD Pedro Saraiva (Certified Urologist Surgeon with 20 years of practice).
MHS is oriented and educated in providing reliable & professional services, patient-centered, competent and financially sound.
MHS will offer Ship Owners, Ship Managers, Crew Manager and Cruise Lines & Concessionaires the following services for both crew members and guests:
∙ Remote Medical Support 24/7
∙ Medical Advice at Sea
∙ Telemedicine
∙ Port Medical Referral
∙ Customized Medical Network by the Port
∙ Medical Evacuation & Repatriation (ICU Doctor Escort - Emergency Ambulance Service)
∙ Medical Case Management
∙ Medical Specialists’ second opinion
∙ Arrangement of Medical Out-patient Services (consultations, diagnostics, lab tests, dental, glasses and pharmaceuticals prescribed, etc.)
∙ Arrangement of In-patient (hospitalization, surgery, day care treatment, doctor’s remote monitoring)
∙ Arrangement of Health Rehabilitation Services
∙ Direct Settlement of medical claims with clinics and hospitals
∙ Immediate engagement with the main P&I Clubs and P&I Correspondents when required.